#361 - Unable to integrate with Outlook Calendar

rikiyanuar commented on Aug 15, 2024

Checklist before you being

• I am sure that I am already using latest version of Jira Assistant
• I had verified that, no similar issues are already reported in issue tracker
• I had tried reproducing this issue with with Web version of Jira Assistant to ensure that this issue is not recently fixed and yet to be published
• I had verified that, my query is not answered in FAQ section of website
• I had verified that, my issue is not listed as known bugs in website

How do you use Jira Assistant?

Web version

Are you using cloud version of Jira or self hosted (data center / server) of Jira.

Cloud version of Jira

Version of Jira Assistant

I'm using Web version

What browser are you using?

Chrome

What OS are you using? You need not disclose this if you feel it is irr-relevant for your issue.

MAC OS

Bug Description

I had already integrated with my Oulook Calendar. Suddenly last week an error appeared. I tried to re-integrate on the settings page and the error "Unable to integrate with Outlook Calendar!" appeared. I looked in the console log and there was only the error message "Outlook integration failed with error: " Is there any solution to this?

Checklist before you submit

• I have ensured not to paste any confidential information like Jira url, Mail id, etc.
• I have verified my browser console logs and added necessary details (if required)
• I have added required screenshots if the bug is related to UI (as necessary)

fruehaufm commented on Aug 12, 2024

Same here... I think it started on 08.08.2024. Before that it worked like a charm. I tried it with Edge and Chrome with the extension (v 2.58) and web version on Windows.

WaldvogelMGB commented on Aug 12, 2024

Same on Firefox (MacOS). The entire team noticed it this morning, so might still have worked on Friday.

rikiyanuar commented on Aug 12, 2024

Same on Firefox (MacOS). The entire team noticed it this morning, so might still have worked on Friday.

I forgot. As I remember, it still worked on Friday.

WaldvogelMGB commented on Aug 12, 2024

From the error message, it seems that the Azure Application key that Jira Assistant uses has expired. It would need to be renewed and a new update pushed.

Maybe individual users could also register their own key with Azure and hotwire their personal plugin to use these.

shridhar-tl commented on Aug 15, 2024

This issue has been resolved and you should be able to reintegrate and continue to use it.