Jira Assistant

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Jira Assistant Issues

View #37 on GitHub to know more details

#37 - Cannot Create WorkLog For Closed Tickets - But Can Enter Time Directly in JIRA

relkcaminc commented on Jun 02, 2018

When adding additional time to a issue after it has been closed, an error message occurs.

jiraassistant-cannotlogtimeonclosedticketissue

However, work logs can still be added to the JIRA issue directly.

shridhar-tl commented on May 24, 2018

Hi @relkcaminc , I had added this validation as mostly people never add worklogs for closed tickets. But if their would be scenarios where it would be required to add worklog then I will enable it.

This ticket will be tracked as enhancements and will be implemented ASAP.

relkcaminc commented on May 25, 2018

That would be great. Ticket get closed by others quite regularly in my environment. Sometimes there is still some work going on or I haven't logged my time yet.

shridhar-tl commented on May 31, 2018

This issue is resolved in v0.51 and is published. An additional setting was added in Settings -> General -> Worklog tab to enable logging work for closed issues. This feature will be helpful only if Jira is configured to allow logging work for closed tickets. If not then their is no way around this.

@relkcaminc - Please check and let me know if this works for you.

shridhar-tl commented on Jun 02, 2018

I assume your issues is resolved and closing it. If you encounter any issue you can reopen this ticket.

Latest updates

27-Nov-2023 - Change in permissions for JA

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