Jira Assistant Issues

View #42 on GitHub to know more details

#42 - Tracked time being overridden

jakul commented on Aug 01, 2018

Hi,

Thanks for making this extension @shridhar-tl , it's the best way I've found to log time to JIRA. However, I have just found a bug.

I track time against tickets in multiple batches - e.g. I'll record on worklog entry of 4 hours against a ticket and then another of 1 hour. When I view the ticket in JIRA it only shows the "time spent" as being 1 hour though, not the 5 hours I expect.

Here's what Jira Assistant shows: captura de tela 2018-07-10 as 14 57 53 1

And here's the ticket in JIRA: ticket_in_jira.

shridhar-tl commented on Jul 25, 2018

Hi @jakul , Sorry for the delayed response. I have been bit overloaded with some work and so not able to concentrate on fixing these issues. I will try to fix this and other issues in a couple of weeks. Till then please bear with me. Thank you for being patient so far!!

shridhar-tl commented on Jul 30, 2018

Hi, this issue is actually with the limitations in Jira itself. Jira was not able to handle batch concurrent worklog update for same ticket. So it was not able to calculate the time properly. One such similar issue is discussed in the below link. I will have to change the worklog upload to sequential instead of concurrent upload to fix this issue. But it will obviously increase the time to upload the worklog if their are lots.

https://community.atlassian.com/t5/Jira-Software-questions/Time-Tracking-quot-Logged-quot-shows-wrong-value/qaq-p/647203

shridhar-tl commented on Aug 01, 2018

Hi @jakul, This issue has been resolved and is available in latest update. Please check and let me know if this issue has been resolved for you.

jakul commented on Aug 01, 2018

This works for me! Thanks for fixing it and keep up the good work!

🟢