Unable to add user without site access to User Groups.

shridhar.tl@gmail.com

Jira Assistant Issues

View #288 on GitHub to know more details

#288 - Unable to add user without site access to User Groups.

SSeltonrijch commented on Mar 10, 2023

Checklist before you being

I am sure that I am already using latest version of Jira Assistant
I had verified that, no similar issues are already reported in issue tracker
I had tried reproducing this issue with with Web version of Jira Assistant to ensure that this issue is not recently fixed and yet to be published
I had verified that, my query is not answered in FAQ section of website
I had verified that, my issue is not listed as known bugs in website

How do you use Jira Assistant?

Browser extension

Are you using cloud version of Jira or self hosted (data center / server) of Jira.

Cloud Jira

Version of Jira Assistant

2.48

What browser are you using?

Chrome

What OS are you using? You need not disclose this if you feel it is irr-relevant for your issue.

Windows

Bug Description

It is not possible to add user to the user group, which do not have site access anymore.

While other users with site access do appear in the list:

This makes it difficult to generate Worklog Report with old users who no longer are active in the company. The only way is to activate them with site access, which I do not want to do, because then they can login again.

Checklist before you submit

I have ensured not to paste any confidential information like Jira url, Mail id, etc.
I have verified my browser console logs and added necessary details (if required)
I have added required screenshots if the bug is related to UI (as necessary)

shridhar-tl commented on Mar 06, 2023

Hi @SSeltonrijch - This is duplicate of #143. There is a workaround mentioned for now to generate report. You can directly provide the username in the box and hit enter and it should work. It seems the API returns only the active users who has access to site and that is the reason you are not seeing it in autocomplete. Not sure if there is a fix for this. However you have workaround as mentioned in the old ticket.

Please let me know if it helps for now.

shridhar-tl commented on Mar 10, 2023

Hi @SSeltonrijch - Here is the API I have been using to search for the users and that API does not have an option to return inactive users. It looks like there is no way to search for active and inactive users to gather. So I am moving this issue on hold for now and later if I find some way to solve it, will do the implementation.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-user-search/#api-rest-api-3-user-search-get

Latest updates

27-Nov-2023 - Change in permissions for JA

In upcoming version (v2.58) of JA, by default, permission to access Cloud instance of Jira would be added. This would let the users to integrate with Cloud instance of Jira without prompting for permission at the time of integration. Hence for Chrome users, once the extension gets updated, it would get disabled due to change in permission. You can enable it again from Extensions page. However, for Firefox and Edge, extension already have access to all the sites (though it doesn't really need) which would be narrowed down only to atlassian.net which would be a security improvement.

03-Jan-2023 - Auto update would take time

Jira Assistant is now updated in phased basis to avoid any breaking changes impacting all users. So it may take long time before your extension gets updated. If you want to manually update it immediately, just navigate to "chrome://extensions", turn on "Developer mode" from top right corner and click Update button. Then you can turn off dev mode.

20-Dec-2022 - Available as App for Jira Cloud

Jira Assistant can now be installed within your Jira Cloud as an App. Once installed, this would be available for all your Jira users. Visit https://www.jiraassistant.com to know more.

26-Jul-2022 - Introducing JA Web

You can visit https://app.jiraassistant.com to use or test upcoming features of Jira Assistant. Contribute in testing JA by switching to Web Version. All the fixes and new feature updates would be immediately available in Web version of JA. Later, stable updates would be pushed to Extensions.

🟢